If you are a graduate in Johannesburg seeking meaningful work experience, the City of Johannesburg’s Internship Programme 2025 for the Intake Officer position under the Group Corporate and Shared Services (GCSS) department is an opportunity you should not miss. Applications are open for unemployed graduates who meet the requirements this 18-month internship comes with on-the-job training, a monthly stipend, and exposure to public administration practices.
What You will Do: Primary Role and Responsibilities
As an Intake Officer Intern, your duties will primarily revolve around supporting the Employee Assistance Programme (EAP) unit. You will be expected to:
- Provide administrative support and logistical services to the EAP.
- Coordinate administrative requirements associated with the EAP’s functionality.
- Promote the efficiency of operations in the EAP unit.
- Collate and prepare qualitative and quantitative information for reports and statutory submissions.
This role will give you hands-on exposure to public sector service delivery, reporting, and internal administration. It is an excellent stepping stone in a public administration or business environment.
Qualifications and Who Can Apply
To be eligible, ensure you meet these minimum requirements:
| Requirement | Details |
|---|---|
| Education | National Diploma or Degree (NQF Level 6 or 7) in one of the following: Public Administration; Business Administration; Office Administration; Business Management; Public Management. |
| Status | Must be an unemployed graduate who has not previously participated in an internship programme. |
| Residency | Only residents of the City of Johannesburg will be considered. |
These criteria are set to ensure fair access for local graduates, while targeting those who need workplace exposure.
Skills And Core Competencies You Need
To succeed in this role as an intern, you should possess:
- Strong computer literacy, particularly MS Office applications.
- Excellent verbal and written communication skills.
- Ability to work under pressure, both independently and as part of a team.
- High level of confidentiality, organisation, time management, and prioritisation skills.
- Aligning with the Batho Pele principles, HR values, and demonstrating professionalism.
These skills not only help you perform well during the internship but also build a solid foundation for future roles in public service or administration.
Benefits, Duration and Remuneration
- Duration: The internship contract is for 18 months.
- Stipend: R10,109.86 per month (basic salary, no additional benefits).
- Location: Metro Centre, 158 Civic Blvd., Braamfontein, Johannesburg.
While the stipend does not include extra benefits, the length of exposure, mentorship, and practical responsibilities make it a valuable opportunity.
How to Apply and Important Dates
- Make sure your CV, certified copies of your qualifications, ID, and any other required supporting documents are ready.
- Applications are submitted through the City of Johannesburg’s official channels.
- Note the closing date: the deadline to apply is 16 September 2025.
Apply early to avoid last-minute issues, especially with document certifying and online submission.
Why This Internship Matters for Your Career
- Practical Learning – As an Intake Officer intern, you will gain exposure to administrative and logistical functions in a public service environment, including reporting, handling confidential data, and coordination tasks.
- Professional Growth – The role requires you to develop soft skills like time management, teamwork, communication, attention to detail, and integrity all highly valued in any workplace.
- Networking & Public Sector Insight – Working within the City government gives insight into how municipal service delivery works, the challenges faced, and how citizens interface with administration. This can lead to future opportunities or inform career decisions.
- Bridging the Experience Gap – Many graduates struggle to find roles due to lack of experience. Internships like this help fill that gap and make your resume stronger.
Final Thoughts
The Intake Officer internship under GCSS is more than just a role it is an investment in your future. For those who are passionate about public service, dedicated to learning, and ready to take on responsibility, this internship offers a rare opportunity to build experience, competence, and a professional identity.
