Introduction
The Companies and Intellectual Property Commission (CIPC), operating under the Department of Trade, Industry and Competition (the dtic), is inviting applications for its Call Centre Agent Internship Programme 2025 / 2026. This opportunity forms part of CIPC’s ongoing commitment to youth development by equipping graduates with workplace experience and practical skills.
Successful candidates will be based at the CIPC Sunnyside Office in Pretoria for a 24-month internship period.
What the Internship Programme Offers
This graduate internship is aligned with the public service internship initiative introduced by Cabinet in December 2002. It provides unemployed graduates with:
- First-hand workplace exposure.
- A chance to apply academic knowledge in a professional environment.
- Skills that prepare them for future employment opportunities.
The Call Centre Agent Internship is particularly suited for graduates who wish to enter the customer service field, strengthen their communication abilities, and build a career within both the public and private sectors.
Who Can Apply?
To qualify for the internship, applicants must:
- Be unemployed South African graduates.
- Hold a Diploma or Degree in Call Centre.
- Be between the ages of 18 and 35 years old.
- Have no prior work experience.
- Not have previously participated in any internship programme.
Stipend and Duration
- Interns will receive a monthly stipend of R12,000.
- The programme will run for 24 months.
- Successful applicants will be required to sign a Graduate Internship Programme Agreement.
Application Requirements
When applying, candidates must upload the following:
- An updated CV.
- Academic transcript of their qualification.
Additional conditions:
- Qualifications and citizenship will be verified.
- Foreign qualifications must be evaluated by the South African Qualifications Authority (SAQA).
- Shortlisted applicants will be contacted and must attend interviews at a date and venue determined by CIPC.
- Only shortlisted candidates will receive feedback.
- CIPC reserves the right not to fill an advertised post.
Employment Equity
CIPC is an equal opportunity and affirmative action employer. Preference will be given to applicants whose appointment supports the organisation’s approved employment equity plan.
How to Apply
Applications must be submitted online via the CIPC careers portal:
Note: Faxed, emailed, hand-delivered, or posted applications will not be accepted.
For application assistance, contact the CIPC Recruitment Office at 087 743 7074 / 7075 / 7197.
Closing Date
The closing date for the CIPC Call Centre Agent Internship 2025 / 2026 is 17 September 2025.
Conclusion
This is an excellent opportunity for graduates with a Call Centre qualification to gain real-world work experience while earning a competitive stipend. With mentorship, training, and professional exposure, the CIPC Call Centre Agent Internship provides the foundation for a career in customer service and related fields.
