JOBS
Customer Operations Support vacancy at the State Information Technology Agency of South Africa
Customer Operations Support vacancy at the State Information Technology Agency of South Africa
DEADLINE: 27 November 2024
To provide advanced support to the customer relations management by preparing statistical reports, handling request and provide project coordination function.
Responsibilities
- Manage and handle queries of team members in relation to ERP (HR, OTL, I expense, project, Tele sales, Teleservices, Order Management, etc).
- Provide financial Administration to the department (Budget).
- Provide general administrative support to the department and ensure adherence to the organisation quality standards
- Arrange work sessions and staff meetings with employees and coordinate all logistical arrangements for the sub department
- Provide project administration to ensure effective and efficient CRM projects administration
- Provide on the job training to users on Oracle modules to ensure consistency in invoicing.
Also Check: Customer Service Agent vacancy at Vodacom
Qualifications and Experience
- Required Qualification: 3-year Diploma / Degree in office administration/a relevant discipline / NQF level
- Experience: 3-4 years working experience within the administrative support role to a senior manager or executive in general office or business practices or procedures.