Data Capturer vacancy at Hollywoodbets: You can apply if you completed or studying towards a relevant Degree or Diploma

Data Capturer vacancy at Hollywoodbets: You can apply if you completed or studying towards a relevant Degree or Diploma
DEADLINE: 13 March 2025
Job Summary
The successful candidate will be responsible for delivering sports betting to customers on all betting platforms (internet, mobile, branches), on as many bet types as possible, at competitive and attractive odds yet still within Hollywood’s required margins. The Ideal candidate will make betting easy to understand for customers and offer betting in a timeous manner. To assist customers and other team members with any sports betting queries and strive to make Hollywood the best bookmaker in terms of sports betting and customer service.
Requirements
- 1-2 years administration experience.
- Microsoft Office. (Word and Excel intermediate).
- Must have own Transport.
- Completed or studying towards a relevant Degree or Diploma.
- Experience within the Betting Industry.
Responsibilities
- Manage the sports and soccer imports that need to be done throughout the day on all This includes ensuring that related bets will not be allowed on tournaments with the same teams and that no duplications of events occur. This also includes making sure that the manual creation of games is satisfactory and that soccer games have been created.
- Create the various soccer and sports fixture guides for customers.
- Monitor price movements for soccer and other sports.
- Create and price events for cricket, golf, rugby and boxing.
- Update betting.
- To post soccer and lucky numbers results on the intranet for branches to display to customers as well post the results on Social Media.
- Create lucky numbers events and ensure that betting is open for all draws.
- Create the sports exotic bet types and exotic guide for customers to use in branches or download from the website.
- Result fixtures on all platforms as soon as results have cleared and monitor the auto closing of events. Check the ‘unresulted events’ report timeously and enter results where necessary.
- Send the figures SMS to Senior Management so they can be kept aware of current profit / losses.
- Perform a soccer comparison so we can constantly keep ahead of the competition.
- Auditing events for profit and loss after event results.
- Assist customers with any sports betting related queries or complaints and try to resolve any disputes in a professional and timeous manner. Also assist other departments or branches that need help with ticket or sports related This includes the confirmation of soccer money back promotions and manual payouts.
- Confirm bets for the call center or branches as well as confirm accounts are allowed.
- Provide all branches with professional support.
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