IT Technical Support Learnership 2025
Are you between the ages of 18 and 30, with a passion for technology and a drive to learn practical skills? If so, the Discovery IT Technical Support Learnership in Gauteng provides a fantastic opportunity to launch your professional journey. Discovery, known for its purpose of helping people live healthier, safer, and more fulfilled lives, is offering a structured programme combining theoretical study with workplace experience.
What Exactly Is the Learnership?
This Learnership leads to a nationally recognised FETC: IT Technical Support qualification. FETC stands for Further Education and Training Certificate. The qualification includes structured learning components as well as hands-on, practical experience in Discovery’s IT Servicing Team. You will gain exposure in areas such as:
- Desktop support
- Hardware engineering
- Digital support (including contact centre duties)
In short, you will not just learn about IT in theory, but you will practise essential technical tasks that are in demand in many organisations.
Who Is Discovery, and Why This Role Matters
Discovery is a well-established organisation with a mission to make people healthier and enhance and protect their lives. It emphasises innovation and meaningful change in society, not just financial success. Discovery’s environment is fast-paced and dynamic, designed for smart, self-driven individuals whose values align with its core purpose. In that context, the Learnership is more than just a job; it is a chance to grow, contribute, and become part of a team that is transforming how services are delivered.
Personal Attributes and Skills You Need
To excel in this Learnership, Discovery expects certain attitudes, traits, and soft skills. You should be able to:
- Think innovatively and critically, solving problems with creativity
- Attend to detail and produce work accurately
- Maintain high standards for quality and quantity
- Plan your time, set priorities, and execute tasks even under pressure
- Work both independently and as part of a team
- Be service-driven, with a sense of urgency and a strong work ethic
- Adapt to changing circumstances, accept feedback, and learn continuously
These competencies are essential because the Learnership demands both technical ability and the capacity to perform effectively in real-life workplace settings.
Educational and Experience Requirements
To apply for this Learnership, you must meet certain educational and background criteria:
- A Grade 12 certificate is essential
- Mathematics at Minimum Level 4 (50%)
- English at Minimum Level 4 (50%)
- Alternatively, Maths Literacy at Minimum Level 5 (60%)
- A second language at Minimum Level 4 (50%)
While an incomplete tertiary qualification in IT will be advantageous, it is not strictly required. Importantly, you must not be currently engaged in post-matric formal studies or formal employment. Those who have already completed another Learnership are also not eligible. Good, effective communication in written and verbal English, as well as basic computer skills (especially Microsoft Excel and Outlook), are also required.
Who Can Apply
Discovery has additional conditions to ensure the Learnership serves those who most need this opportunity:
- Applicants must be between 18 and 30 years old.
- They must not be studying formally or employed post-matric.
- They should not have completed a Learnership previously.
The company also emphasises equal opportunity, welcoming applicants with disabilities and ensuring its recruitment aligns with approved employment equity plans.
Location, Start Date, and How To Apply
- The Learnership is based in Sandton, Gauteng, at Discovery Place.
- The posting date for the opportunity is 12 September 2025, so interested candidates should act promptly.
- To apply, you will likely need to go through Discovery’s careers portal, following their specific application process.
Benefits of the LearnershipParticipating in Discovery’s IT Technical Support Learnership offers multiple benefits:
- A nationally recognised qualification that boosts employability
- Practical, hands-on experience in real working teams
- Development of both technical and life/professional skills
- Opportunity to work with a respected employer committed to innovation and growth
- Access to mentorship, feedback, and skill development in a dynamic environment
Final Thoughts
If you meet the requirements and are ready to kickstart a career in IT, this Learnership is an excellent stepping stone. It provides the right blend of education and work experience, helping you transition from classroom learning to meaningful employment. Moreover, Discovery’s supportive culture and commitment to equity make it a compelling opportunity for many young South Africans.