Office Administrator vacancy at Nedbank South Africa
DEADLINE: 13 February 2025
Job Purpose
To ensure that relevant process are administered; maintained and supported to meet the requirements of the department and business; in line with the Groups strategy. To support business by ensuring relevant processes are administered and meet business requirements.
Job Responsibilities
- Diary Management
- Processing of reimbursements / invoices on the ARIBA system
- Travel and accommodation (manage guest / staff lists and dietary requirements)
- Booking meeting rooms
- Drafting MANCO and DIVCO agendas
- Drafting and updating minutes and matters arising
- Managing catering for meetings
- Booking parking
- Meet Service Level Agreements (SLA) by conducting processing activities within agreed timelines and parameters
- Minimise financial and reputational risk by ensuring accuracy of processing activities
- Minimise operational costs by avoiding unnecessary expenditure
- Satisfy internal and external clients by responding to and actioning queries within agreed SLA
- Meet Nedbank internal and external client service standards by communicating with stakeholders (including Regulators) accordingly
- Understand and meet stakeholder needs by maintaining a relationship through regular interaction
- Minimise risk by checking and validating activities according to policies and procedures
Job Responsibilities Continue
- Ensure that relevant processes are administered by following procedures
- Ensure accuracy by identifying and recording / correcting discrepancies timeously
- Highlight risk by reporting exceptions timeously
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions
- Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders
- Ensure that own contribution and participation contributes to the achievement of team goals
- Create and manage own career through guidance and support of management, department and colleagues
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames
- Ensure knowledge management, continuity and team success through constructive participation in a diverse team and sharing knowledge with team
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.)
- Participate and support corporate social responsibility initiatives for the achievement of business strategy
- Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools, policies and procedures.
Essential Qualifications – NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Relevant Banking diploma or equivalent
Minimum Experience Level
- 5 – 7 years experience as an Office Administrator or Personal Assistant within the Financial Services or Insurance Industry.
- This role will be supporting a few Functional teams (Finance and Actuarial).
Technical / Professional Knowledge
- Administrative procedures and systems
- Data analysis
- Microsoft Office
- Relevant regulatory knowledge
- Business writing skills
- Relevant system knowledge
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