Parts Sales Trainee at Senwes
DEADLINE: 06 May 2025
Job Description
Senwes Equipment is looking for a trainee: Sales Clerk deliver an effective spares sales service to customers, ensuring customer satisfaction and contributing to the sales process.
Responsibilities:
- Provide Efficient Customer Service
- Establish and maintain good relations with customers.
- Record and report specific customer needs and requests.
- Handle customer queries and complaints in a professional manner.
- Maintain positive relationships with suppliers to ensure smooth operations.
- Perform Sales Activities
- Process and handle customer orders accurately and efficiently.
- Identify and order spare parts according to customer needs.
- Perform counter sales and provide efficient after-sales service in line with company policies.
- Promote sales through parts-related telephone calls.
- Learn and assist in promoting parts sales during exhibits.
- Identify and report lost sales to the management team.
- Assist with Stock Control
- Ensure stock and the work area remain neat and clean at all times.
- Learn and assist in merchandising stock and support the sales clerks in this duty.
- Pack and pick stock from the shelves efficiently.
- Perform ongoing stock balancing to ensure stock levels are maintained.
Requirements:
- National Senior Certificate (Matric).
- Experience in the agriculture parts environment will receive preference
- Basic technical knowledge and product knowledge related to parts sales.
- Basic understanding of stock control processes.
- Basic understanding of parts catalogues and Equip system.
- Sound understanding of the agri-mechanisation industry.
- Strong selling skills and customer service capabilities.
- Excellent communication and interpersonal skills.
- Computer literacy and basic financial skills.
- Good judgement and problem-solving abilities.
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