Reception Administrator vacancy at Mediclinic
DEADLINE: 24 February 2025
MAIN PURPOSE OF JOB
To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.
KEY RESPONSIBILITY AREAS
- Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure
- Identify and prevent financial risks by adhering to policies and procedures
- Ensure an effective discharge process as per the Patient Administration Manual
- Maintain patient confidentiality
REQUIRED EDUCATION
- ESSENTIAL EDUCATION: Grade 12 or equivalent
- DESIRED EDUCATION: None
REQUIRED EXPERIENCE
- ESSENTIAL MINIMUM EXPERIENCE: None
- DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility
REQUIRED JOB SKILLS AND KNOWLEDGE
- Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
- Admission; Bed functions; Preparation for next day and discharge processes
- Anatomy (including terminology)
- Hospitals switchboard systems
- Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
- Patient admin programmes on the AS400 system
- Computer literate (Microsoft Office)
- ICD and CPT codes
- Medical Aid Schemes and the Private healthcare environment
- Workmans Compensation Act (WCA) processes; procedures and policies
- Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
- Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)
Also Check: Seven (7) Casual Labourer vacancies at the Agricultural Research Council
