JOBS

Receptionist vacancy at FNB in Pretoria

Receptionist vacancy at FNB in Pretoria

DEADLINE: 30 November 2024

Job Description

  • Attend to visitors and deal with inquiries on the phone and walk in
  • Manage costs / expenses within approved budget to achieve cost efficiencies
  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
  • Ensure efficiency in terms of answering the telephone, directing calls and ensuring the calls are directed to the correct individuals
  • Ensure all communications with clients are professional, resulting in compliments.
  • Resolve all customer queries efficiently, and within agreed timelines.
  • Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
  • Comply with governance in terms of legislative and audit requirements
  • Serve as first point of contact to FNB visitors, determine their needs and direct them accordingly.
  • Manage own development to increase own competencies

Also Check: JOSHCO invites suitably qualified and experienced persons to apply for the position of Administrator

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