Receptionist Vacancy: Fixed Term Contract at SANParks
DEADLINE: 31 July 2025
Receptionist: Fixed Term Contract
A fixed term vacancy currently exists for one (1) Receptionist at Addo Elephant National Park. The successful candidate will need to stay outside the park and will be responsible for their own transport to and from work.
Location
- Addo Elephant National Park
Requirements
- Grade 12 (Std 10)
- National Diploma/ N Diploma in Office Management and Technology/ Office.
- Administration/ Secretarial Studies/Tourism/Hotel Management/Hospitality.
- 1- 2 years’ work experience in administrative work or office assistant.
- 1 – 2 years’ experience as a receptionist/switchboard operator in a tourism or hospitality environment would be desirable.
- Good telephone, people, and administration skills as well as sound interpersonal skills.
- Computer literacy with a working knowledge of MS Word and MS Excel.
- Room seeker knowledge will be an added advantage.
- Previous front office experience.
- Proficiency in English.
Responsibilities
- To receive and direct telephone calls where specified and to relay telephone messages
- Effectively communicating with guests and providing them with information about facilities and activities at Addo Elephant National Park.
- To welcome visitors in a friendly manner and process the computerised guest reservation through the check in and check out process.
- To raise any extra charges and to ensure outstanding monies are collected and processed according to company policy.
- To assist guests with amendments to reservations and special requests and closing work shifts on SANParks reservation system.
- To coordinate guests’ requests and complaints and handle efficiently.
- To perform general administration relevant to the Reception and Entrance Gate.
- Conduct ad-hoc administration duties as and when requested by the Duty Manager.
- Conducting Gate Official / Gate Administrator duties from time to time as and when needed.
- To adhere to company dress code and protocol.
Also Check: The ANC Internship Programme: 10 Positions Available
