UIF Client Service Officer (x22 Posts) at the Department of Labour
DEADLINE: 25 July 2025
Requirements
- Matriculation/ Grade 12/ Senior Certificate
- KNOWLEDGE:
- Unemployment Insurance Act and Regulations
- Unemployment Insurance Contribution Act
- Public Financial Management Act (PFMA)
- Protection of Personal Information Act (POPIA)
- Treasury Regulations
- Batho Pele Principles
- Departmental Policies
- Procedures and Guidelines
- SKILLS:
- Interview
- Communication (verbal and written)
- Computer Literacy
- Listening
- Interpretation (ability to interpret the UI Act and Contribution Act),
- Time Management
- Customer Relations,
- Analytical, Interpersonal
- Telephone etiquette
- On job training (Operational Systems).
Responsibilities
- Provide screening services
- Process applications for UIF benefits
- Register payment continuation forms
- Provide administrative functions.
APPLICATIONS
- WCJobs-PRL@labour.gov.za – Paarl Labour Centre
- WCJobs-SW@labour,gov.za – Somerset West Labour Centre
- WCJobs-SD@labour,gov.za – Swellendam Satellite Labour Centre
- WCJobs-CS@labour.gov.za – Ceres Satellite Labour Centre
- WCJobs-DD@labour.gov.za – De Doorns Satellite Labour Centre
- WCJobs-WS@labour.gov.za – Worcester
Chief Director: Provincial Operations: PO Box 872, Cape Town, 8000 or hand deliver at: Department of Employment and Labour, No.9 Long Street, Cnr Riebeeck and Long Street, Cape Town
FOR ATTENTION: Sub-directorate: Human Resources Management, Western Cape
Also Check: Pedros is seeking Call Centre Agents
